NOT GETTING LARGO ELKS WEEKLY EMAILS??? Read This For Help!
I AM NOT RECEIVING EMAILS FROM THE LARGO ELKS
Typically, when subscribers don't see the email campaign in their inboxes, it's because of spam filters. If recipients have looked in their spam or junk folders and still don't see the campaign, there are a few other things to investigate.
STEP #1 Try to add your "From" email address to you contact list or address book.
STEP #2
If your From email address is in their address book, check your spam filter settings to be sure that your content and/or address isn't blocked.
STEP #3
AOL EMAIL - YAHOO EMAIL - HOTMAIL
Are you using a webmail provider such as AOL, Yahoo, or Hotmail? These providers throttle delivery, which can sometimes result in emails taking about 24 hours to be delivered to a specific email account.
Try using a different email address from Gmail. It's free to register for one!
STEP #4 Could there be an internal firewall? Some domains don't like seeing emails going to and from the same domain, via a third party. For instance, you may be sending an internal company newsletter from you@domain.com to lotsofpeople@domain.com. In the middle of that process, your email goes through a Mailchimp server. Sometimes, particularly with corporate and university filters, these emails look suspicious and are blocked. Review the allowlisting information (other providers may refer to it as "whitelisting") if this may be the case.
STEP #5
If none of the above seem to get your emails, you may need to add our IP addresses to their allowlist. Generally, only corporate domains can do this. Consumer ISPs won't add IP addresses to their allowlists on a case-by-case basis. (We work with consumer ISPs in other ways, though, to help ensure that our servers can deliver mail to them.)
Typically, subscribers should ask their server administrator or IT department to handle allowlisting Mailchimp's servers.